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Everyday IT Support
 
 

 In Association with Gen4 Limited

 

IT support Bedfordshire

At PC Upgrade we provide IT support for both home and business users to the same high standard. Whether your system is feeling a little slow or you need a whole new machine, we are here to help.

We offer build and configuration for new PCs and will fix any problem with your current hardware, whether it’s repaired on your premises or at our workshop. We offer a fast and reliable service in and around your local area.

Every small business will have to face IT support problems at one point or another, but what’s the best way to tackle them? If you don’t have an IT department within your business, it’s not always clear what to do.

The two most common choices for handling IT problems at work in the UK are a contracted Managed Service Provider using Remote Management & Maintenance (MSP/RMM) or an ad-hoc ‘break-fix’ service. They achieve similar goals, but in very different ways and at a different cost. Take a look at our services pages for a comparison between the two.

If you are a VAT-registered business and require a VAT invoice then billing will be provided by our VAT-registered company Gen4 Limited
Gen4 Limited is a company registered in England No. 14174497 VAT Reg: 416 6380 95 Richard Jackson is a Director of Gen4 Limited

 

we offer…

or 1 complete package

We are experts in getting your PC and Mac running as new, from repairs to data recovery we have individual tailored services to take care of it all - our most popular and cost efficient service is our PC/Mac M.O.T!

Scheduled in annual or 6 monthly intervals we will carry out whatever is required to keep your PC or Mac running beautifully - giving you the reassurance and peace of mind it will stay this way.

 
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customer reviews

customer reviews

“It is always a pleasure to deal with PC Upgrade. I have been dealing with them for many years and I would not go anywhere else because the service I receive is wonderful.”

Alison

“We have known Richard and Sam for many years. During this time Richard has always been there for help and advice when PC’s or tablets have been ‘broken’ and needed upgrading or renewal. If to Richard it fairly simple and can be cured by remote access it is interesting to watch the curser running across the screen while Richard us talking away on the phone. As for Sam she is the office girl extraordinaire.”

Mick & Ann Jarvis

“We just want to say a HUGE thank you to Richard for coming to sort our IT problems. He persevered until he got everything sorted, including our cabin guests laptop. Richard didn't;t seemed fazed by our lack of knowledge and slight incompetence!

Lovely chap and great service. Many thanks.”

Eileen and Paul Wheatley

“I have been using the services of PC Upgrade for over twelve years, both for my business and for family computing assistance.

Their response has always been exceptionally prompt, and their recommendations, knowledge and willingness to solve the problems have always resulted in swift and successful resolutions.

I have never had any issues with their fees, which have always correctly reflected their productive time and materials.”

James Bunyan

“Really good company to deal with, always manage to sort any problems. They helped me with the tweaking of my BT package too. I’ve been dealing with them for years and wouldn’t have anyone else”

Val Early

“Both of you at PC Upgrade have looked after our office computers for many years and during that time we have been delighted with the level of service that you have given us together with your technical support, also you have maintained our home computers and at all times you have been polite and helpful and your charges are reasonable. During the time that we have known you we have recommended PC Upgrade to other businesses and private individuals alike.”

Peter Griffin | Taylor Griffin Estate Agents

“We have used the expertise of PC Upgrade for many years now, both for our home PC and laptops. Their team are very friendly, very helpful and we can trust them to do their job.

Appointments are made to suit our needs - if we need them as a matter of urgency they will accommodate. Thank you PC Upgrade for being there for us and we will continue to do business with you in the future.”

Tom & Christine Elliott | Elliott Contractors

“Just to let you know I am very happy with the service and support I receive from you and Richard. Richard had been to my home on a number of occasions and he is always so helpful and professional. One aspect I particularly like, is that he can explain things to me in layman’s terms. I have no reason to use anyone else for all my IT support. Many thanks.”

Andy Keech

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