FAQ - Frequently asked questions

how do I play?

1. Register an account on our site (click the login/register link in the menu).

2. Browse through the draws on our competitions page. Some are FREE, the lowest price to enter is 81p for a single entry (coincidentally, exactly what it would cost to send in an entry via the mail).

3. Click on the prize(s) you like best, you can enter multiple draws if you like but please, don’t go crazy, only play with money you can afford to lose.

4. Buy a ticket or tickets (you don’t have to answer any silly questions to play).

5. Watch the live draw to see if you win!

if you sell out all the tickets don’t you make an absolute fortune?

We try really hard to ensure that the draws are fair, that everyone has a good chance, that we don’t rip you off and that you want to come back. Don’t forget that we pay for our web hosting, ongoing web development, office staff and other typical business costs. Advertising competitions on Facebook and Google can easily cost more than £1000 per month and credit card charges are deducted when you buy each ticket. For a 99p ticket bought on PayPal, one-third (33p) is lost in PayPal charges!

We try to always make the draws affordable for everyone but of course we expect to make a reasonable profit from our business. Some competition sites are blatant rip-offs (win a £30,000 2nd hand car for £60,000 worth of tickets or win a £1500 graphics card for £5,000). We truly believe that OUR competitions are fair to everyone.

how do I know this is real?

Our Parent business PC Upgrade has been trading since 1999. The owner Richard Jackson & his wife Sammy are well known in the local community as reputable and hard working people. Check out some of our endorsements from our regular clients and other businesses who we have worked with. Take a look at our winners page to see if other people have won prizes. Watch our live draws or watch our recorded past live draws on our Facebook page, the lunatic dancing around in front of the camera is Richard, our business owner (he thinks he’s famous).

Call us, many competition websites don’t give you legal contact details or a real email address: our office number is 01234 709411 if you are in Bedfordshire or 0330 311 2514 if you are outside our area. email us on competitions@pcupgrade.org or use our contact form if you prefer.